Roborock S8 Max Ultra Robot Vacuum and Mop with Dock

Get ready for the S8 Max Ultra's superior cleaning performance. With total corner-to-edge cleaning, advanced mopping, and smooth navigation, your floors have never looked better. The RockDock® Ultra and easy-to-use App set a new standard for convenient floor care.

• Robot Vacuum (1)
• RockDock® Ultra Dock (1)
• Mop Cloth (1)
• Mop Cloth Mount (1)
• Dust Bag (1)
• Power Cable (1)
• User Manual (1)

• Delivery in 7–10 business days, tracking emailed on dispatch
• 30-day returns — may be unboxed and tested, must be complete, clean and undamaged
• Model or part number in the specifications so you can check it against the box

Mapline is an independent retailer. We are not affiliated with, endorsed by, or sponsored by Roborock or iRobot. Descriptions and specifications are drawn from the manufacturer’s published material; check the manual for the unit you receive.

Shipping Policy
Every order is sent with tracking. You receive the tracking number by email as soon as your order leaves the warehouse.

Delivery time

Orders arrive in 7–10 business days.

If an order is going to take longer than 10 business days, we email you before it ships so you can decide whether to wait or cancel.

Where we ship

We ship to addresses within the contiguous United States.

Shipping cost

Shipping is calculated at checkout based on weight and destination. The full amount you pay, including shipping and any taxes, is shown before you confirm the order.

Large items

Robots with a dock, wet-dry vacuums and cordless vacuums ship on their own freight rate because of their weight and box size: calculated by weight and dimension at checkout. The full amount is shown at checkout before you confirm.

Batteries and liquids

Robots and cordless vacuums contain lithium-ion batteries and ship by ground in line with carrier rules for that class of product. Floor cleaning solution is a liquid and ships by ground as well. This does not change the 7–10 business day window for domestic orders.

Order changes and wrong addresses

Contact us as soon as possible if you need to change or cancel an order, or if you entered the wrong address. Once an order has shipped we cannot change the address.

Delays outside our control

Carrier delays, severe weather and public holidays can push delivery past the 7–10 business day window. We keep you updated by email when that happens.

Lost or damaged parcels

If tracking shows no movement for an extended period, or your item arrives damaged, contact us with your order number and photos of the packaging and the item. We will replace it or refund you in full.

Contact

Store: ModenHouseHub

Address: 457 S 8th Ave, Burwell, NE 68823, United States

Email: support@modenhousehub.com

Phone: +1 308-346-5157

30-day returns

You can return an item within 30 days of delivery. What condition it has to be in depends on what it is.

Robots, docks, wet-dry and cordless vacuums

Return it within 30 days in its original packaging with all accessories, the dock, the power cord and the documentation. It may have been unboxed and tested — you are allowed to find out whether it suits your home. It must not be damaged, and it must be emptied, cleaned and dry: no debris in the bin or bag, no water in the tanks, mop pads and cloths rinsed.

Restocking fee: No restocking fee if returned in original clean condition with all accessories.

Parts and consumables

Dust bags, filters, brushes, mop cloths, pads and cleaning solution can be returned within 30 days if they are unopened, in their original sealed packaging. Once a bag has been fitted, a filter unwrapped or a bottle opened, it cannot be resold and cannot be returned — unless it arrived faulty or not as described, in which case we replace or refund it in full.

Wrong part for your robot

Every part lists the models its manufacturer states it fits. If you ordered a part that does not fit the robot you own, you can return it within 30 days as long as it is unopened. If you are unsure before ordering, email us the model name from the underside of your robot and we will check the listing against it.

Faulty, damaged or not as described

Contact us within 30 days of delivery with your order number and photos. We replace the item or refund you in full, including the original shipping cost, and we pay for the return.

How to start a return

Email support@modenhousehub.com with your order number and the item you want to return. We reply with the return address and instructions.

Return shipping for a change of mind: Customer is responsible for return shipping costs.

Refunds

Once the return arrives and is checked, the refund goes back to the original payment method within 10 business days. We email you when it is sent. Your bank may take a few more days to show it.

Contact

Store: ModenHouseHub

Address: 457 S 8th Ave, Burwell, NE 68823, United States

Email: support@modenhousehub.com

Phone: +1 308-346-5157